How we work
Four steps, from the first call to launch
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Talk
We aim to reply within a working day to find a time for a call. It lasts around 20 minutes, and we talk about what you need and what you’d like the site to do.
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Quote
Once we understand your project, we send you a written quote. It lists each page and feature, the days each will take, and the price.
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Build
We build it in stages and send you regular updates, with a preview link to share with your team. Tell us what you think at any point and we work it in as we go.
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Launch
Your site goes live. You get a short video showing you how to run it, 30 days of free fixes, and a monthly plan if you’d like us to look after it.
A brand pack follows the same four steps.
What we’ll talk about on the call
You don’t need to prepare anything. The call is a conversation about your organisation and what you’d like the site to do.
If you’d like to think ahead, our checklist shows what’s worth finding out first.
- Who you are
- What you need
- The pages
- What people do on it
- The content
- The look
- After launch
Why we estimate in days
A website is made in parts, and days are the plainest way to show how much each part takes. Every quote lists the parts of your project with the days for each, so you can see what you’re paying for. The price in the quote is the price you pay for the work in it.
Discovery and planning: about 1 day. After the call we write the page list and what the site needs to do. It’s the shortest part of the project and it keeps the rest on track.
Design: around 3-4 days. We design the pages around your logo and colours.
Build: around 4-5 days. Writing the pages by hand and making sure they work on phones, tablets and computers.
Your content, edited: around 2-3 days. We edit what you send us so it reads well on a screen and fits each page.
Testing and launch: around 1-2 days. We try every page on a phone and a computer and send a test through each form. Then we move your address over to the new site.
Around 11-15 days in all for a five-page site like this. Choose a part to see what goes into it.
The terms, in short
Every project runs on the same terms. Here they are in short, and the full terms of business are a click away.
| Payment | 50% deposit when you accept the quote, and the rest before launch. Invoices are due within 14 days. We start once the deposit is paid. If you stop partway, you pay for the work done and booked time we can’t fill, and we refund the rest. Buying for yourself, or for a band or club that isn’t a company? You have 14 days to change your mind.Or pay monthly instead: a quarter to start, then the rest over up to 11 months, with no interest. The site goes live when the build is finished. If a monthly payment is more than 30 days late, we’ll tell you in writing, and if it’s still unpaid 14 days after that, the rest of the fee becomes due.25% · then 11 monthly payments |
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| Changes | You see the work as it develops and we change it as we go. If what you’d like goes well beyond the quote, we agree any extra cost with you first. |
| Scope | Everything in the quote is included. If you want something extra, we’ll price it in writing first. |
| Ownership | Your domain is always yours, and the site is yours once it’s paid for, wherever it’s hosted. If we host it and the plan ends, we give you a copy and help you move it. |
| Credit | A small “Website by Tektura” line goes in the footer of every site we make. |
| After launch | 30 days of free fixes. After that, a fault in our own work is still put right free. Changes, and faults with another cause, are on a monthly plan or charged by the hour.There are two monthly plans, both priced in your quote. Hosting: we host the site, back it up and keep it updated, and you make your own changes. Care: the same, plus small changes from us to what’s already there, such as new events, photos or prices. New pages and features are quoted first. |
| VAT | We aren’t VAT registered. |
Get in touch
Send us a few lines about your project, and we aim to reply within a working day.